“I have some difficult to choose products. And I am not sure what to buy. Can I get some advice?”
Sure. First of all, we recommend you have a look at ‘About us’ section first. And E-mail us at firstname.lastname@example.org to get advice! We will do our best to reply as soon as possible.
“I want to get some Korean cosmetics products! But I couldn't find it. Can you help me to get that?”
If there are any brands or products that you want to get, but it is not on our website, Please e-mail us at email@example.com. We will try our best to source it for you.
“Are all of your product really from Korea? And they are original?”
We promise only to bring you 100% authentic and original products. All our products are ﬂown in directly from Korea and are handpicked by us. Our vision is to be a long-term partner to consumers and a Korean beauty hub in the local sphere. We believe in building long lasting relationships with our customers through integrity and honesty.
“How do I know the expiration date on my product. Or manufacturing date?”
Some products have the expired date printed on the product or package while others may have the manufacturing date printed on.
“제조” means “manufacture”, “EXP” means “expiration date”, “MFG” means “manufacturing date”.
Mostly, Korean cosmetics products are considered safe within 3 years before open it (break the seal). we recommend you to use cosmetics after open it (break the seal) in time frame as below,
- Toners, Moisturizer, Cream – Within a year
- Essence – Within 8 months
- Foundation, Powder, Pact – Within a year
- Eye shadow – Within 2 years
- Mascara – Within 6 months
- Sun protection - Within a year
- Lipstick – Within a year and a half
If you are still need any clarification about the date on your product, e-mail us at firstname.lastname@example.org.